How do I log on the very first time?

You buy or reserve a ticket for an event on Sound of Ghent.

  • You immediately receive a ticket mail from Tickets Gent
  • Click the green button in the ticket mail and log on to the platform.

How do you log on?

You have three options:

  • You can log on with your existing data using 'Facebook' or 'Google'.
  • You can enter new data via 'e-mail'.
    • Log on for the first time, then create your account (link top right)
    • Enter your name, it will appear in the chat during the live stream
    • Enter your e-mail address and a password of your choice, this is not linked to any previous transactions.
    • Click the green 'Create account' button. This takes you directly to the platform.

You are asked for your ticket number

This number can be found underneath the green button in the ticket mail.

Request assistance

If something doesn't work, the Handelsbeurs team is here to help.

Check out the tips below, depending on when your issue arises.